All Evoka orders placed online will be sent out based on the piece being in stock. If it is not in stock you will be notified via personal email of the wait time for production. This can be between 2-4 weeks ( excluding shipping time)
All of our products are handcrafted and not machine made, therefore your patience is appreciated should there be a need to wait on production.
Domestic online orders are sent via Australia Post’s Express Post service. Estimated delivery time within 2 business days within the Australia Post network.
International online orders are also sent via Australia Post and can take up to two weeks from the day of dispatch. This is dependant on each individual country and customs clearance.
Evoka does not accept responsibility for orders after they have been dispatched. All delivery enquiries will need to be forwarded to Australia Post (domestic) on 13 76 78.
Evoka Jewellery does not accept responsibility for delivery address mistakes or errors made by Australia Post or DHL Express, or Fedex after dispatch.
Any address errors made by the customer at the time of ordering will incur an additional postage fee for the parcel to be re-dispatched and the cost of which will be emailed to you.
Domestic shipping within Australia is FREE of charge for all orders.
All international orders are FREE of charge (for purchases over $250 AUD) for shipping via Australia Post. $25 AUD flat fee will be charged for items under $250 AUD.
International orders requested to be sent via Fedex or DHL Express will incur a $70 AUD flat fee.
Customers will be provided with an order number with tracking for delivery via email or text message. Customers will be able to track the movements and status of your order via Australia Post or your requested Courier Company.